Terms and Conditions


All Content including but not limited to all information, documentation, graphic art, design ideas, proprietary information, presentation layout, services, products, and all downloadable Content and software (collectively “Content”) that VREF Aircraft Value Reference, Appraisal & Litigation Services (VREF), and its website, www.VREF.com, provides are subject to the following Terms & Condition (“T&C”).

VREF reserves the right to update the T&C and the Content in whole or in part at any time without prior notice. The most current version of the T&C and its subsidiary information can be reviewed by clicking on the “Terms & Conditions” at VREF.com.

All actions including but not limited and related to the viewing, reading, maintaining, bookmarking, use, and or utilization of any aspect of the “Content” of VREF. Its Website, www.VREF.com, constitutes an agreement to all Terms & Conditions.

By virtue of logging in or visiting the www.VREF.com website, you agree to any changes, including but not limited to the T&C and website content.

Our failure to enforce against one person is not a waiver to enforce our rights at any time for the same or different offenses.


VREF and its Website, www.VREF.com, provides access to a variety of resources and Content, including but not limited to VREF Aircraft Value Reference®, VREF Online®, VREF Verified Reports, VREF Appraisals, and VREF published books, historical value data, modifications, interval and schedule for maintenance, resale pricing trends, residual values, market data, marketing and communication updates, and product and service information (collectively “Services and Products”). The Services and Products, including any updates, revisions, enhancements, new features, and the addition of any new material, concepts, and/or design concepts and materials, are subject to the T&C.


Authorized Users refer to subscription account holders. In order to access VREF subscription content, you must be an Authorized User. Authorized Users are subscribers that have paid in full, agreed to VREF Terms of Use, completed the vetting process, and are in compliance with the T&C.

VREF reserves the right to deny access to the Website at www.VREF.com, and any subscription-based tool, features, and data, for any user that is deemed to be misusing the information provided through our subscriptions or information that is made available on the public areas of the Website, or any other VREF publications.


Only Authorized Users are permitted access to the www.VREF.com subscription-based content, tools, features, and data.

Once you have placed an order for a subscription, the subscription will continue unless it is ended by the subscription expiration date, canceled by you, or canceled or suspended by us in accordance with the T.O.U. Please note that there are no refunds for subscription orders.


All users who request a subscriber account will be vetted. At our discretion, access will be denied, including, but not limited to, applicants that are affiliated in any way with an Aircraft Bluebook, JetNet, or Helivalues or are a former VREF employee or terminated VREF contractor. A pro-rated refund may be issued to users that paid for a subscription service but were found to be ineligible for access to proprietary data.

If you provide VREF with misleading, incorrect, or otherwise fraudulent information when applying for a subscription service, we reserve the right to terminate your subscription and access to www.VREF.com and its paid features, tools, and data with no refund of your subscription fee.


We will determine, at our discretion, whether there has been a violation of the T.O.U. through your use of the Website. When a violation of this T.O.U. and/or T&C has occurred, we may take such action as we deem appropriate, including but not limited to blocking access without warning or discussion for any user who does not adhere to this T.O.U. and/or T&C, and removes all previous posts and contributions. Users found in violation of the T.O.U. will not be entitled to a refund of their subscription fee.

Failure to comply with this legal notice and/or the Guidelines may result in immediate temporary or permanent withdrawal of your access to and/or right to use the Website. Our failure to enforce against one person is not a waiver to enforce our rights at any time for the same or different offenses.

We reserve the right to withdraw or change any subscription and/or price at any time. This will not affect any subscription that you have already paid for unless, for some reason, we are withdrawing a subscription due to our inability to fulfill that subscription, in which case the prorated price will be refunded. If we change the price after you have paid for it, your subscription will not be affected until the expiration date.

Subscriptions do automatically renew. VREF makes no guarantee that you will be notified prior to or after your subscription expiration date. Upon subscription expiration, you may renew for another subscription period by visiting www.VREF.com or by calling our office at 844-303-VREF.

Should the www.VREF.com website go offline for more than 24 hours, your subscription will be extended by the duration of the downtime upon your request.


When communicating with any VREF representative and/or using the services and/or products on our Site, please conduct yourself in a manner that fosters goodwill and respectful consideration for yourself, others, the Content, and all VREF representatives.

We reserve the right to exercise, without limitation, the ability to monitor, block, intercede, edit, and/or ignore communication or commentary that is inconsistent with the sensibilities and standards of mutual respect and consideration and/or to protect proprietary information. Any action taken will only be done where necessary and appropriate to maintain site security, and atmosphere of interactive decorum that VREF, and its Website, www.VREF.com, requires providing outstanding service, goods, and satisfaction.

We try and ensure our websites are available for use 24 hours per day, seven days per week other than for a small period of scheduled downtime; however, we do not warrant that at different times our websites will be available. To the fullest extent permitted by law, we will not be liable to you for damages or refunds should our sites become unavailable or access to the Site becomes slow or incomplete due to system backup procedures, internet traffic volume, upgrades, an overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make the any of our websites inaccessible to you.


VREF, may change the Content on the Website, www.VREF.com, add, remove, and/or modify any terms or conditions of use of such Content, or remove or discontinue such Content altogether, at any time, and without prior notice.

If VREF makes any such changes, the revised Content will be placed on the Website with a revised publication date. Still, no other notice implied, statutory, and or assumed will be provided. VREF recommends the periodic review of all Content, Services, and Products, online policies, and similar documents to remain informed and up to date on areas relevant to your situation.


The information contained in www.VREF.com represents the current information available as of the date they are posted. Because VREF must respond to changing market conditions, legal statutes, accounting principles and practices, and other market forces, all information provided should not be interpreted as legally binding but rather as flexible documents subject to change. Due to these conditions and aforementioned market forces, VREF cannot guarantee or warrant that any information provided will be error-free or kept entirely up to date after they are posted.



Unless otherwise specified, the Content, Services, and Products of VREF, and its Website, www.VREF.com, are for informational, personal, and non-commercial use only. No Content, Services, Products, or related VREF information may be modified, altered, substituted, deleted, changed, copied, shared, distributed, transmitted in any form, displayed, performed, reproduced, published, licensed, or recreated as a derivative work, transferred, or sold without exception unless prior written permission has been obtained from VREF. Use of the VREF, its logo, or any content or other interactive pages are included as part of this limitation and may only be used as directed.

Subscribers may download or print a copy of any and all visual material on the Site for personal, non-commercial use provided there are no action or intention to share with unauthorized third parties, persons, organizations, and/or entities.

Any software or documents which are made available to download from the Website, www.VREF.com, (“Downloads”) are the copyrighted work of VREF and/or its suppliers. The use of the Downloads is governed by the T&C. The Downloads are made available for download solely for use by the authorized user, according to the T.O.U. and T&C. Any reproduction or redistribution of the Downloads not in accordance with the T.O.U. and/or T&C is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.


VREF and/or its respective suppliers make no representations about the suitability of the information contained in the Content, Services, and Products and related graphics or information published for any purpose. All such Content, Services, Products, and related graphics are provided “as is” without warranty of any kind.

VREF and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this Content, Services, and Products, including all warranties and conditions of merchantability, whether express, implied, statutory, fitness for a particular purpose, title, and non-infringement. In no event shall VREF, and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, whether in an action of contract, negligence, or other tortious action, arising out of or in connection with the use or performance of Content, Services, and Products or failure to provide services or information available at www.VREF.com.

The Content, Services, and Products published by www.VREF.com could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. VREF and/or its respective suppliers may make improvements and/or changes in the Content, Services, and Products described herein at any time.


For any Content, Services, and Products requiring you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration process or form. You will be prompted to validate your email address and create a password. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.

You agree to notify VREF immediately of any unauthorized use of your account or any other breach of security. VREF, will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by VREF or another party due to someone else using your account or password. You may not use anyone else’s account at any time. You may not reveal your login or password to anyone else or permit anyone else to use your login and password to access the Site.

VREF will use a variety of software and hardware applications and protocols to monitor all activity of its website properties. VREF reserves the right to effectively close, restrict, and/or deny access temporarily and/or permanently to an account due to unauthorized use and/or activity. VREF is not liable for any action taken to protect its interests, proprietary information, account security, and/or site functionality. Use of any VREF web property is at their discretion.

As a condition of your use of the Content, Services, and Products, you will not use the Content, Services, and Products for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Content, Services, and Products in any manner that could damage, disable, overburden, impair, and/or restrict operation of any VREF, web property, server, or related and/or subsidiary network(s) connected to any VREF, web properties server, or interfere with any other party’s use and enjoyment of Content, Services, and Products.

You may not attempt to gain unauthorized access to any Content, Services, and Products, other accounts, computer systems, or networks connected to any VREF, server through hacking, password mining, or any other means which is unauthorized or prohibited under the T&C. You may not obtain or attempt to obtain any Content, Services, and Products through any means not intentionally made available through the Content, Services, and Products and applicable T.O.U. areas of information.


VREF does not claim ownership of the materials you provide or post to VREF and/or www.VREF.com (including feedback and suggestions). However, by posting, uploading, inputting, providing, or submitting materials, you grant VREF, its affiliated companies, and necessary licensees permission to use your submission in connection with the operation of their businesses (including, without limitation, all www.VREF.com’s Content, Services, and Products), including, without limitation, the license rights to copy, distribute, transmit, publicly display and perform, reproduce, edit, translate and reformat your submission; to publish your name in connection with your submission; and the right to sublicense such rights to any third party in the operation of their business.

No compensation will be paid for the use of your submission, as provided herein. VREF is under no obligation to post or use any submission you may provide, and VREF may remove any submission at any time at its sole discretion.

By posting a submission, you warrant and represent that you own or otherwise control all of the rights to your submission as described in these T&C, including, without limitation, all the rights necessary for you to provide, post, upload, input, or submit the submissions.

In addition to the warranty and representation set forth above, by posting a submission that contains images, photographs, pictures or that are otherwise graphical in whole or in part (“Images”), you warrant and represent that you are the copyright owner of such Images or have been granted permission to use such Images consistent with the manner and purpose of your use and as otherwise permitted by the T&C, and you have the rights necessary to grant the licenses and sublicenses described in these T&C, and that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these Terms & Conditions and the Terms of Use, including, by way of example, and not as a limitation, the distribution, public display, and reproduction of such Images.

The licenses granted in the preceding sentences for any Images will terminate at the time you request removal of Images from VREF, and/or VREF.com, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time you request removal of such Images. No compensation will be paid with respect to any acceptable use of your Images under the T&C.

By posting images, you are granting to VREF, permission to use your Images as permitted by these Terms of Conditions, of any of the Content, Services, and Products, (including, by way of example, and not as a limitation, making prints and gift items which include such Images), and including, without limitation, a non-exclusive, worldwide, royalty-free license to copy, distribute, transmit, publicly display and perform, reproduce, edit, translate and reformat your Images without having your name attached to such Images, and the right to sublicense such rights to any third party in the operation and performance of VREF.


Any and all third-party links which allow you to leave www.VREF.com are not under the control of VREF. VREF and www.VREF.com are not responsible for the contents or performance of any linked site or any link contained in a linked site or any changes or updates to such sites. VREF is not responsible for any form of transmission received from any linked site. VREF is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by VREF or www.VREF.com of the linked site.


All rights implied and expressed to the Website, www.VREF.com, and its Content, Services, and Products are reserved by VREF. The entire contents of this Site are copyrighted under United States law and protected by worldwide international copyright and trademark laws and various provisions referenced in or related to international commerce and trade agreements within existing and future treaties. Due to a potential conflict of legal arguments and disagreements use of this Site as expressed in the T.O.U. and/or T&C will bear full weight and prejudice due to the aforementioned agreement of VREF ‘s T&C.

All materials, images, Content, business practices, technology utilization, proprietary code, and any and all other materials related to VREF, and the website, www.VREF.com, may not be copied, distributed, or transmitted in any way without the prior expressed written authorization of VREF

At no time is it permitted to modify, delete, obscure, and/or reduce any copyright or trademark notification within the Content, Services, and Products being downloaded, copied, and/or printed for authorized personal and/or non-commercial use. All other types of unauthorized use of copyright and or trademark notification are strictly prohibited.

The Content, Services, and Products specified within the T&C may not include the design or layout of the Website, www.VREF.com, or any other VREF, owned, operated, licensed, or controlled sites or links. Elements of VREF’s web properties are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any VREF, the Website may be copied or retransmitted unless express written permission is obtained in advance from VREF.

The Official Value Guide of AOPA®, VREF Aircraft Value Reference Guide/ Book®, and VREF Online™is protected and registered trademarks within the United States of America and international statutes. Any rights not expressly granted herein are reserved.


This Site originates from the state of Illinois and therefore all legal activity regarding the Content, Services, and Products, policies, practices, terms, and conditions set forth on the Website, www.VREF.com, shall be governed and interpreted pursuant to the laws of the state of Illinois, United States of America, notwithstanding any principles of conflicts of law where prejudice toward the T&C will be favored.

If any part of these policies, terms, and conditions is deemed unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of all remaining provisions. VREF, without notice, may alter, change, modify, delete, or add additional terms or conditions by updating this posting or other applicable areas within this Site.


The Content and information displayed on this Site (“VREF”) are the property of VREF and/or other parties and affiliates. The downloading, reproduction, or retransmission of VREF Materials, other than for individual non-commercial use, is strictly prohibited.

This Site is to be used by Authorized Users for personal use only. Commercial uses of this Site are strictly prohibited. If you are currently an Authorized User, you are granted a limited, non-transferable, revocable license to view and copy the Materials solely for your personal use, subject to the restrictions below.


You agree not to: (a) copy, display, modify, reproduce, or otherwise transfer any of the Materials to any third party without the prior written permission of VREF; ( b) interfere or disrupt networks connected to the Site; (c) use or attempt to use any device, software or routine which interferes with the proper functioning of the Site or any transactions being offered through the Site; (d) transmit files, data or other materials containing a computer virus, corrupted data, worms, “Trojan horses,” malware or other instructions or design that would erase data or programming or cause the Site or any equipment or system to become inoperable or incapable of being used in the full manner for which it was designed; (e) deliver any communication to or through the Site which violates any local, state, federal or international law; (f) deliver any communication to or through the Site that contains defamatory, libelous, abusive or obscene material; or (g) deliver any communication to or through the Site that will infringe upon the rights of any third party.


This Site and the Materials contain and reference trademarks, patents, trade secrets, technologies, products, processes, or other proprietary rights of VREF and/or other parties. No license or right to or in any such trademarks, patents, trade secrets, technologies, products, processes, and other proprietary rights of VREF and/or other parties is granted to or conferred upon you. Reproduction or storage of materials obtained from this Site is subject to the U.S. Copyright Act of 1976, Title 17 U.S.C. No Materials may be reproduced, distributed, posted, displayed, uploaded, or transmitted except as expressly permitted herein. You may not remove any copyright, trademark notice, or proprietary notices from the Materials; or use the Materials or this Site except as permitted in this Agreement. The use of any Materials from the Site on any other internet, intranet, web, or other Site or computer environment is prohibited. You may not utilize framing techniques to frame any VREF trademarks, logos, or other proprietary information (including images and text). You may not use any meta tags or any other “hidden text” utilizing our name, trademarks, or other proprietary information.


The Materials are the confidential and proprietary information of VREF or its licensors, as applicable.


This Site includes links to other websites. VREF provides such links solely as a convenience to you and for informational purposes only. VREF has not reviewed all of the information on these other websites. The inclusion of these links in no way indicates VREF ‘s endorsement, support, or approval of the Content, advertising, products, services, policies, or other materials on or available from such websites. Neither VREF nor any other providers of products or services related to this Site shall be responsible for the content of any other websites and make no representation or warranty regarding any other websites or the contents or materials on such websites. If you decide to access other websites, you do so at your own risk. Other websites may include links to the Site. The inclusion of such links does not indicate the other Website’s endorsement, support, or approval of the Content, advertising, products, services, policies, or other materials on or available from the Site.


Your use of the Site is subject to the VREF Privacy Policy. If you would like to view the privacy practices, please review our Privacy Policy hypertext link located on the footer of the web pages at the worldwide Website, VREF.com.


If you have been provided with a login and password, then any such login and password are for your personal use only. You may not reveal your login or password to anyone else or permit anyone else to use your login and password to access the Site. You are responsible for maintaining the confidentiality and security of your login and password and accept responsibility for all activities that occur under your account or password. You must notify VREF immediately in the event that the security of your login or password has been breached.

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