Terms and Conditions

Effective Date: July 22, 2020

Updated May, 5 2025

ACCEPTANCE OF TERMS

These Terms and Conditions (“T&C”) govern your use of the websites, services, content, data, software, reports, and other materials offered by VREF Aircraft Value Reference Appraisal & Litigation Services (“VREF”), including but not limited to www.vref.com, www.vrefonline.com, values.vref.com and affiliated services (collectively, the “Site”).
Use of any VREF services, whether through subscription or public access, constitutes explicit acceptance of these terms. VREF reserves the right to update these terms at any time. Continued use of the Site following such updates shall be deemed acceptance of the revised terms.

1. Use of Site and Acceptance of Terms\

By accessing, browsing, or using any part of the Site, you affirm your agreement to be legally bound by these T&C, including all policies referenced herein (e.g., Privacy Policy). You agree that your use is strictly subject to these terms, and that failure to adhere may result in suspension, revocation, or legal action.

2. Scope of Services

VREF offers proprietary subscription-based data, valuation services, reports, publications, expert witness support, and related analytics tools. This includes VREF Online®, VREF Verified Reports®, Aircraft Value Reference Guides, historical data sets, residual value forecasts, and legal or appraisal documentation (collectively, “Services”).

3. Authorized Users

Only vetted and fully paid Authorized Users may access subscription-based content. This includes users who have:
Completed VREF’s registration and vetting process;
Not been previously banned, terminated, or affiliated with a competing data platform (e.g., Aircraft Bluebook, JetNet, Amstat, HeliValues);
Affirmatively accepted all terms herein.
Use of another’s account, credentials sharing, or fraudulent access is strictly prohibited and will result in immediate termination and legal recourse.

4. Subscriptions, Renewals, and Refunds

All subscription purchases are final. No refunds will be issued unless access is denied post-payment due to vetting restrictions.
Subscriptions automatically renew unless canceled.
Expired access may be renewed via www.vref.com or by contacting 844-303-VREF.
Downtime of more than 24 hours entitles subscribers to a pro-rated extension upon request.

5. Data Integrity and AI Disclosure

VREF integrates AI systems, including ChatGPT, to assist in generating content, and client-facing reports. Use of AI-generated materials is subject to the same legal protections as all other proprietary VREF data.
All content—including AI-assisted outputs—is proprietary. Scraping, unauthorized use of APIs, and redistributing or inputting VREF content into AI
models, machine learning algorithms, data aggregation tools, or third-party systems without explicit written consent is strictly prohibited.

6. Legal Enforcement and Misuse

Any unauthorized access, data theft, scraping, AI training, use of unauthorized API access points, or misuse of VREF’s Services—including data mining, copying for use in software tools or competitive analysis—constitutes a breach and will result in:

Immediate revocation of access
Forfeiture of fees
Civil litigation
Injunctive relief
Criminal prosecution where applicable
Users affiliated with PAAO or other competing appraisal platforms are prohibited from accessing VREF data for anything other than direct aircraft
appraisal use.

7. Site Security and User Responsibility

You are responsible for safeguarding your credentials. VREF reserves the right to monitor, restrict, suspend, or terminate access due to suspicious, abusive, or unauthorized activity. You agree not to:

Use bots, spiders, scrapers, or any automated system to extract data;
Circumvent access controls or exploit unauthorized APIs;
Share login credentials;
Upload viruses or malware;
Attempt unauthorized access to servers or proprietary databases.

8. Intellectual Property and Copyright

All content—including valuation tools, layouts, code, data structures, reports, and software—is the intellectual property of VREF. No portion may be copied, transmitted, resold, reverse-engineered, framed, or repurposed without express permission.
Unauthorized use of VREF’s brand assets (including logos, layout, or branding) is strictly prohibited.

9. Data Use Limitations

All materials are for informational, personal, or appraisal-specific use only. Use for commercial software development, machine learning, AI model training, public reproduction, or resale is expressly forbidden. Violations will be pursued legally.

10. User Conduct and Communications

When interacting with VREF or its staff, users agree to maintain professional conduct. Abuse, harassment, or attempts to circumvent security protocols will result in account suspension.
VREF reserves the right to monitor all digital communications to prevent data leakage and abuse of proprietary services.

11. Changes to Content or Terms

VREF reserves the right to:

Add, remove, or change any content, feature, or policy without notice;
Modify pricing or services;
Suspend or deprecate legacy offerings.
Users are expected to review T&C updates periodically.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, USA, without regard to conflict of laws. Jurisdiction and venue shall lie exclusively in Lake County, Illinois.

13. Limitation of Liability

All services are provided “as-is.” VREF makes no warranties of fitness for purpose, merchantability, or future value predictability. Under no circumstance shall VREF be liable for indirect or consequential damages.

14. Acknowledgment and Acceptance

By accessing or continuing to use the Site, you:

Acknowledge having read these Terms;
Agree to all terms and legal provisions;
Reaffirm that any breach of these terms may result in legal or financial penalties;
Understand that these Terms are subject to change and continued use constitutes acceptance.
Contact Information: info@vref.com or call 844-303-VREF